Terms of service
Welcome to ELFSACK! This website is operated by ELFSACK (“we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of this website, our products, services, and tools.
By accessing or using our website or purchasing products from us, you agree to be bound by these Terms, including any additional terms, conditions, and policies referenced herein. If you do not agree with any part of these Terms, you may not use our website or services.
We reserve the right to update, modify, or replace these Terms at any time. It is your responsibility to review this page periodically. Continued use of the website after changes constitutes acceptance of the updated Terms.
Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products and services.
1. User Eligibility
- You must be at least 18 years old to use this website. Minors may only use the site under the supervision of a parent or legal guardian.
- You agree to provide accurate, complete, and current personal information and to update your account promptly if any information changes.
- You are responsible for maintaining the security of your account and password. Any unauthorized use of your account may result in liability to you.
2. Website Use
- You may not use this website for any illegal or unauthorized purpose or in violation of applicable laws.
- You may not transmit viruses, malware, or any other harmful code.
- You may not copy, reproduce, sell, resell, or exploit any part of the website or its services without our express written permission.
- Violation of these Terms may result in immediate termination of your account, cancellation of orders, or denial of access.
3. User Submissions, Reviews, and Feedback
Any content you submit to us, including suggestions, ideas, reviews, or feedback, is considered non-confidential and may be used by us freely, including editing, publishing, distributing, or sublicensing, without compensation.
You warrant that your submissions do not infringe the rights of any third party and do not contain illegal, defamatory, obscene, or harmful content.
We may, at our sole discretion, remove or edit any content that we consider unlawful, offensive, or inappropriate but are not obligated to monitor submissions.
4. Products and Services
Certain products or services may only be available online and in limited quantities. Returns and exchanges are subject to our Refund Policy
We make every effort to display product colors, images, and descriptions accurately, but we cannot guarantee that your device’s display is exact.
We reserve the right to limit product sales by quantity, person, or geographic location and to discontinue products at any time.
5. Ordering and Payment
- By placing an order, you agree to provide accurate billing and shipping information.
- We may refuse or cancel any order at our discretion, including orders that appear fraudulent, violate limits, or are subject to pricing or product errors.
- You are responsible for keeping your account information updated, including email addresses and payment methods, to ensure successful transactions.
6. Third-Party Tools and Links
- We may provide access to third-party tools and websites. We do not control these tools or websites and are not responsible for their content, accuracy, or reliability.
- Use of third-party tools is at your own risk, and you should review the terms of use and privacy policies of third-party providers.
- We are not liable for any transactions, disputes, or damages arising from third-party sites.
7. Prohibited Uses
You may not use the website or its content to:
- Engage in unlawful, fraudulent, or unauthorized activities.
- Infringe on intellectual property rights.
- Harass, abuse, threaten, or discriminate against others.
- Submit false or misleading information.
- Upload viruses or malicious software.
- Collect personal information of other users without consent.
- Spam, scrape, or interfere with the website’s operation.
- Circumvent website security measures.
Violation may result in termination of your account and access to our services.
8. Disclaimer and Limitation of Liability
- All services, products, and content are provided “as is” and “as available” without warranties of any kind.
- We do not guarantee uninterrupted, error-free, or secure access to the website.
- ELFSACK and its affiliates are not liable for any direct, indirect, incidental, or consequential damages arising from your use of the website or services.
- Some jurisdictions may not allow the exclusion of certain warranties or limitations; liability is limited to the maximum extent permitted by law.
9. Indemnification
You agree to indemnify and hold harmless ELFSACK, its affiliates, officers, and employees from any claims, damages, or expenses arising from your violation of these Terms or applicable laws.
10. Termination
We may terminate or suspend your account or access at any time if you violate these Terms. Termination does not affect obligations incurred prior to termination.
11. Governing Law
These Terms and any agreements between you and ELFSACK shall be governed by and construed in accordance with the laws of Hong Kong.
12. Entire Agreement
These Terms constitute the entire agreement between you and ELFSACK regarding the use of this website and supersede all prior agreements.
13. Contact Information
Questions regarding these Terms should be directed to:
Email: official@elfsack.com
Business Name: ELFSACK
