Shipping & Delivery
We ship worldwide. We provide FREE STANDARD SHIPPING on orders over 3pcs in most countries.
COVID-19 Update
We provide 14-day free return and exchange for the first order!(Does not affect secondary sales)
With some carrier services experiencing unexpected delays in transit or slight delays in providing tracking details, we appreciate your patience and understanding in advance. It's our top priority to make sure your orders get delivered to you as soon as possible.
Shipment to India has been temporarily SUSPENDED
| SHIPPING ZONE | DELIVER TIME | WEIGHT | RATE |
| Europe and America | 10-20 Working Days | 0-1KG | $6 |
| Europe and America | 10-20 Working Days | 1-2KG | $15 |
| Europe and America | 10-20 Working Days | 2-4KG | $30 |
| Europe and America | 10-20 Working Days | 4KG-UP | $40 |
| Europe and America | 7-10 Working Days | 0-1KG | $15 |
| Europe and America | 7-10 Working Days | 1-2KG | $25 |
| Europe and America | 7-10 Working Days | 2-4KG | $45 |
| Europe and America | 7-10 Working Days | 4KG-UP | $60 |
| Middle East | 10-20 Working Days | 0-1KG | $10 |
| Middle East | 10-20 Working Days | 1-2KG | $20 |
| Middle East | 10-20 Working Days | 2-4KG | $40 |
| Middle East | 10-20 Working Days | 4KG-UP | $60 |
| South Africa | 10-20 Working Days | 0-1KG | $8 |
| South Africa | 10-20 Working Days | 1-2KG | $15 |
| South Africa | 10-20 Working Days | 2-4KG | $25 |
| South Africa | 10-20 Working Days | 4KG-UP | $40 |
| South Africa | 7-10 Working Days | 4KG-UP | $40 |
| Asia | 10-20 Working Days | 0-1KG | $8 |
| Asia | 10-20 Working Days | 1-3KG | $15 |
| Asia | 10-20 Working Days | 3KG-UP | $25 |
| Asia | 7-10 Working Days | 0-1KG | $15 |
| Asia | 7-10 Working Days | 1-3KG | $25 |
| Asia | 7-10 Working Days | 3KG-UP | $35 |
| Japan | 4 Working Days | No limit | Free |
| Others | 10-20 Working Days | 0-1kg | $6 |
| Others | 10-20 Working Days | 1-2kg | $15 |
| Others | 10-20 Working Days | 2-4kg | $25 |
| Others | 10-20 Working Days | 4KG-UP | $45 |
| Others | 7-10 Working Days | 0-1KG | $15 |
| Others | 7-10 Working Days | 1-2KG | $25 |
| Others | 7-10 Working Days | 2-4KG | $45 |
| Others | 7-10 Working Days | 4KG-UP | $60 |
Exceptions
Kindly note that we cannot ship to P.O. boxes, APO/FPO/DPO addresses and non-continental Europe (islands and territories affiliated with the aforementioned European countries) because our carrier can't ensure safe delivery to those addresses and there's nothing worse than a lost package. Besides, please put your address with details on the street number/building number if you have one.
We are not responsible for any failed delivery attempt caused by negligent behaviors of customers. Negligence includes, but is not limited to, incorrect information such as order address/contact number/consignee's name. In this case, we are unable to file a refund for you. If you find that your order information is wrong, please contact us at service@elfsack.com with your order number and correct information as soon as possible.
Customs Duties
Shipments from all of our warehouses are delivery duty unpaid. Therefore, any and all customs or import duties are charged once the parcel reaches its destination country. If any, these charges must be paid by the customers, especially if you choose Express shipping for your order.
Customers take full liability for all return shipment costs, customs charges and handling fees should they refuse to accept a parcel due to import duties or taxes. Please note that according to customs regulations, Shopcider cannot declare purchased items as gifts or list an amount lower than the actual product price.
Reiceiving Time
For in-stock products, your receiving time will contain 1-3 days of order processing time plus the shipping time listed above.
For pre-order products, your receving time will be calulated from the estimated shipping date plus the shipping time listed above.
Please note that if your order contains both in-stock and pre-order products, the shipping date might vary based on the estimated shipping date of pre-order products.